Jessie Arnold, Case Manager for Simon Hall and Tranquil House, has completed the Coalition for the Homeless Case Management Institute. The CMI is sponsored and funded by the Dona O’Sullivan Fund to Fight Homelessness. The fund, established in 2010, supports case managers who directly confront the challenge of homelessness in Louisville.
“Overall most topics covered I had knowledge in but it was a great refresher. The one topic I feel I learned the most about was Human Trafficking. It really opened my eyes up to how common it is and how difficult it can be to pick-up on as a case manager and the difficulties the victims experience,” Jessie said when asked about the experience. She added, “As with any training I feel it helps remind me to remain empathetic to those we serve. Also it reminds me to be thankful for where I am and remember that many are only one missed paycheck away from homelessness. I know we have to base our service on outcomes, but the real outcomes are forgotten. Some outcomes like a chronic homeless person staying in housing long-term or getting a job isn’t tracked as often/as well as final outcomes such as when a client exits a program into Section 8 or a rental of their own. All of these are great outcomes even the small ones! I hope to recognize and acknowledge the smaller outcomes for those we serve more often, and encourage them to continue on their journey to self-sufficiency.”
This year’s class was the largest ever with 30 participants. The class met at a different location each month in order to get to know other organizations. Topics for each session include Strengths Base Case Management, Mental Diagnoses and Stigma, Veterans Services, Youth Homelessness, Elder Abuse, and more.
Congratulations to Jessie and all the participants.
The Good Samaritan
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